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Effective date: September 11, 2025
Company: Avante Furniture Manufacturing (1992) dba “Closets by Avante” (“we”, “us”, “our”)
Website: closetsbyavante.com

By using our website or placing an order with us, you agree to these terms.

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1) Quotes, pricing, and taxes

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• Quotes are estimates based on the info we have and are valid for [30] days.

• Prices may change if materials, scope, or site conditions change.

• Sales taxes, delivery, and installation fees are extra unless stated otherwise.

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2) Orders, deposits, and payments

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• Orders made through the website require 100% payment prior to shipping.

• For custom orders, a [50%] deposit confirms your order; the balance is due prior to shipping.

• We accept credit card, wire, or e-transfer. Late balances may incur up to 2% per month (24% per year).

• We retain title to products until paid in full.

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3) Custom products and changes

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• Most projects are custom. After you approve drawings/finishes, the order is final sale.

• Changes after approval may add cost and time. We’ll issue a change order for your approval.

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4) Measurements, approvals, and site readiness

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• You are responsible for accurate dimensions.

• Please review and approve drawings carefully—production starts only after sign-off.

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5) Delivery and installation

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• Estimated delivery windows are provided by the carrier. We are not responsible for late deliveries. 

• You are responsible for organizing installation unless otherwise negotiated. Listed and quoted prices do not include installation. 

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6) Warranty

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• We provide a [1-year] limited warranty against defects in materials and workmanship under normal residential use.

• Exclusions: misuse, moisture/humidity damage, improper cleaning, normal wear and tear, and natural variations (e.g., wood grain/colour). Third-party components carry their manufacturer’s warranty.

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7) Returns and cancellations

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• Custom items are not returnable.

• If you cancel before production, we may keep or charge an administrative/restocking fee [e.g., up to 20%].

• If you cancel after production begins, the full contract price may be due.

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8) Photos and portfolio

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• We may photograph completed projects for our portfolio and marketing. We won’t share your address, last name, or other identifying details without consent.

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9) Website use

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• Content on our site is owned by us or our licensors; please don’t copy or reuse it without permission.

• We’re not responsible for third-party links or services we don’t control. See our Privacy Policy for how we handle personal information.

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10) Limitation of liability

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• To the fullest extent allowed by law, our total liability for any claim is limited to the amount you paid us for the specific project or product giving rise to the claim.

• We are not liable for indirect or consequential damages (e.g., lost profits, loss of use).

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11) Force majeure

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• We aren’t responsible for delays or failures caused by events beyond our control (e.g., supply-chain issues, strikes, extreme weather, transport interruptions).

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12) Governing law and disputes

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• These terms are governed by the laws of British Columbia, Canada.

• Disputes will be handled in the courts of British Columbia.

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13) Changes to these terms

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• We may update these terms from time to time. The “Effective date” shows when changes take effect.